At FM Enterprise, we maintain a strict No Return policy.
We ensure that all our luxury leather bags undergo rigorous quality checks before they are dispatched. Due to the premium quality and delicate nature of our materials, we do not accept returns or exchanges under any circumstances once an order has been successfully delivered.
In the highly unlikely event that you receive a defective or damaged item in transit, please contact our support team immediately (within 24 hours of delivery) with photographic evidence. We will evaluate the situation on a case-by-case basis and provide an appropriate resolution.